Frequently Asked Questions

FAQs

 

Here are some of the most frequently asked questions we receive, and our answers. This will help you get the information you require faster; instead of waiting for us to respond to your question (If it is one of our FAQ’s)

  1. Where is your store? … Our store is online only

2. How much is delivery? …..Delivery is calculated when you supply the delivery address etc in the checkout process

3. How long we delivery take?….Delivery time estimated will be provided once you have filled in the relevant address                         information and selected your preferred courier in the checkout process

4. How long is the warranty?.. Warranty terms will be displayed when you click on “buy now”

5. Why am I redirected to Amazon to make the purchase?.. We are an Amazon associate and as such we direct people to the             best offers on watches available through Amazon. We do not sell direct from our website.

6. When I was directed to Amazon, I found they weren’t able to deliver to my country, what can I do?… If this is the case,                  please contact us (using the contact us form) and advise us of the exact watch band, model and number, and your country            for delivery. We may be able to arrange a special order for you. There will be a 12% surcharge for this, and payment                       option will depend on your location.

7.What is your phone number? As we are an online store that direct people to the best deals on watches (not actually selling            watches ourselves) we have decided to remove our phone number. Despite being claer about this we still had people                     calling asking for discounts, delivery information etc; all of which we have no control over, as we link you to sellers rather            than sell the items from our store.

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